Privacy Policy

This Privacy Policy describes how Bitnode Labs ("Bitnode Labs", “we”, “us” and “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase in our online store www.bitnodelabs.com ("the Site", "our website").

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

We only uses personal information that visitors submit to our website for the purpose for which the visitor submitted it for. For example, if you submitted a contact form with your name and email address and asked us to contact you, then that is what we would use the information for. 

In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

  • Device information

    • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
    • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
    • Disclosure for a business purpose: shared with our processor Shopify.
    • Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

  • Order information

    • Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
    • Source of collection: collected from you.
    • Disclosure for a business purpose: shared with our processor Shopify, our marketing providers, our payment gateways providers and our shipping carriers.
    • Personal Information collected: name, surname, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

    • Customer support information

      • Purpose of collection: to provide customer support.
      • Source of collection: collected from you.
      • Disclosure for a business purpose: shared with our sales and customer support teams.
      • Personal Information collected: name, surname, email address, and phone number.

    Minors

    The Site is not intended for individuals under the age of sixteen (16). We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address above to request deletion.

    Sharing Personal Information

    We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

    • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
    • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

    Behavioural Advertising

    As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

    • We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout
    • We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).
    • We use Shopify Audiences to help us show ads on other websites with our advertising partners to buyers who made purchases with other Shopify merchants and who may also be interested in what we have to offer. We also share information about your use of the Site, your purchases, and the email address associated with your purchases with Shopify Audiences, through which other Shopify merchants may make offers you may be interested in.

    For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

    You can opt out of targeted advertising by:

    Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.

    Using Personal Information

    We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

    Lawful basis

    Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

    • Your consent;
    • The performance of the contract between you and the Site;
    • Compliance with our legal obligations;
    • To protect your vital interests;
    • To perform a task carried out in the public interest;
    • For our legitimate interests, which do not override your fundamental rights and freedoms.

    Retention

    When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

    Automatic decision-making

    If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.

    We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

    Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.

    Services that include elements of automated decision-making include:

    • Temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist persists for a small number of hours.
    • Temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist persists for a small number of days.

    Your rights

    GDPR

    If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.

    Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

    CCPA

    If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.

    If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address below.

    Use of cookies and other technologies

    This website may use cookies and other technologies (e.g., pixels tags, web beacons, embedded scripts and device identifiers) to recognize you and/or your device(s) and to enhance your browsing experience, by storing and honoring your preferences and settings, enabling you to sign in, providing interest-based advertising, combating fraud, analyzing how our products and services perform, and fulfilling other legitimate purposes.

    Cookies are small text files containing a string of characters that may store unique identifiers (cookie ID), user preferences and other information. This allows visited websites to uniquely identify the web browser of the data subject from others. More detailed information on cookies and how they work can be found at: http://www.allaboutcookies.org.

    We place cookies in your web browser when you visit our website. Depending on your jurisdiction, you may be presented with different consent options, including the option to reject all non-essential cookies, prior to placing cookies on your web browser. Visitors from all jurisdictions are provided with functionality to opt out of non-required cookies using the cookie preferences tool.

    Furthermore, if you do not want to receive cookies, either own or third-party cookies, you may block or disable them by changing your web browser settings on your computer or other device you are using to access our website. Note that if you disable cookies entirely, this website may not function properly. Most web browsers provide functionality that lets you review and delete previously stored cookies at any time, including our cookies.

    For detailed information about how we use cookies on our website and for what purposes, please read our Cookie Policy as it describes the types of cookies used, what those cookies do, and how you can control your cookie preferences. In addition to cookies, the policy describes other types of tracking technologies that may be used by our website, such as web beacons and pixel tags.

    Changes

    We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

    Complaints

    If you would like to make a complaint about your data privacy rights, please contact us through the contact information below.

    As an individual or data subject, you can file a complaint to your Data Protection Authority (DPA) if you feel your GDPR-guaranteed rights were violated, or if you are not satisfied with our response to your complaint.

    Data Protection Authority is responsible for monitoring the application of the General Data Protection Regulation (GDPR) and protecting the fundamental rights and freedoms of individuals (data subjects) related to the processing of personal data, and process the complaints made by data subjects.

    You can contact your local data protection authority, or our supervisory authority here:

    Agencia Española de Protección de Datos (AEPD). C/Jorge Juan, 6. 28001 Madrid, Spain. Tel. +34 91 266 3517. Fax +34 91 455 5699. Email: internacional@aepd.es

    https://www.aepd.es/es/la-agencia/donde-encontrarnos

    Contact

    After reviewing this Privacy Policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at privacy@bitnodelabs.com or by mail using the address details provided here:
    Bitnode Labs, Carrer de Galicia 12, Vinaròs 12500, Castellón, Spain

    Last updated: May 25, 2022